{"id":492,"date":"2025-12-27T20:51:05","date_gmt":"2025-12-27T20:51:05","guid":{"rendered":"https:\/\/ztranslate.eu\/?page_id=492"},"modified":"2025-12-27T23:43:46","modified_gmt":"2025-12-27T22:43:46","slug":"general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.ztranslate.eu\/en\/general-terms-and-conditions\/","title":{"rendered":"General terms and conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"492\" class=\"elementor elementor-492\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-33df12be elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"33df12be\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5b6c8868\" data-id=\"5b6c8868\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4825c18b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4825c18b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-12f0c96e\" data-id=\"12f0c96e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-428f2d1 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"428f2d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">General terms and conditions <\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-79e050e8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"79e050e8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5b81eefc\" data-id=\"5b81eefc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-49f0987f elementor-widget elementor-widget-text-editor\" data-id=\"49f0987f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4>Article 1 \u2013 Identity<\/h4><p><strong>Service provider<\/strong><\/p><p>Z. Terrichova \u2013 Secretarial and translation work<br \/>Leeward 35, 1034 KM Amsterdam<br \/>Chamber of Commerce number: 34345805<br \/>Legal form: sole proprietorship<br \/>Website: <a href=\"http:\/\/www.ztranslate.eu\/en\/\">www.ztranslate.eu<\/a><\/p><p><strong>Client<\/strong><br \/>The natural person or legal entity that enters into an agreement with the service provider<\/p><p><strong>Services<\/strong><br \/>All interpreting, translation and related activities performed by the service provider<\/p><p><strong>Agreement<\/strong><br \/>The agreement between the service provider and the client regarding the provision of services<\/p><h4>Article 2 \u2013 Applicability<\/h4><p>These general terms and conditions apply to all quotations, offers, assignments, and agreements of the service provider.<br \/>Deviations from these terms and conditions are only valid if agreed upon in writing.<br \/>The Client&#039;s general terms and conditions are expressly excluded.<\/p><h4>Article 3 \u2013 Formation of the agreement<\/h4><p>An order is concluded after written or electronic confirmation by the service provider.<br \/>Oral agreements are only binding after written confirmation.<br \/>The service provider reserves the right to refuse an assignment.<\/p><h4>Article 4 \u2013 Quotations and rates<\/h4><p>Quotations are without obligation, unless otherwise stated.<br \/>Quotes are valid for fourteen (14) days<br \/>Rates are in euros and exclude VAT.<br \/>Any additional costs will be communicated in advance.<\/p><h4>Article 5 \u2013 Performance of the services<\/h4><p>Assignments are executed to the best of our knowledge and craftsmanship.<br \/>Interpreting services adhere to the applicable code of conduct for sworn interpreters.<br \/>Translations are carried out with attention to context and terminology.<br \/>The Client provides all necessary information in a timely manner.<\/p><h4>Article 6 \u2013 Confidentiality<\/h4><p>The Service Provider is bound to strict confidentiality<br \/>Confidentiality applies during and after the termination of the agreement.<br \/>Information is used exclusively for the execution of the assignment<\/p><h4>Article 7 \u2013 Payment<\/h4><p>Payment within fourteen (14) days after invoice date<br \/>In the event of late payment, the Client is automatically in default.<br \/>Statutory interest and collection costs may be charged.<br \/>Prepayment may be required for private assignments.<\/p><h4>Article 8 \u2013 Cancellation and changes<\/h4><p>Cancellation must be reported in writing as soon as possible.<br \/>Cancellation within 24 hours prior to the start may be charged in full.<br \/>Changes may lead to adjusted rates and scheduling.<\/p><h4>Article 9 \u2013 Force Majeure<\/h4><p>Force majeure concerns circumstances beyond the control of the service provider<br \/>Obligations are suspended during force majeure.<br \/>In the event of force majeure lasting longer than two months, the agreement may be terminated.<\/p><h4>Article 10 \u2013 Complaints<\/h4><p>Complaints must be reported in writing within ten (10) working days<br \/>Complaints do not suspend the payment obligation.<\/p><h4>Article 11 \u2013 Liability<\/h4><p>Liability applies exclusively in cases of intent or gross negligence.<br \/>Liability is limited to the invoice amount excluding VAT.<br \/>No liability for consequential or indirect damages<\/p><h4>Article 12 \u2013 Intellectual property<\/h4><p>Translations remain the property of the service provider until full payment.<br \/>Upon payment, the Client acquires the right of use.<\/p><h4>Article 13 \u2013 Applicable law and disputes<\/h4><p>Dutch law applies to all agreements.<br \/>Disputes shall be submitted to the competent Dutch court.<\/p><h4>Article 14 \u2013 Final provisions<\/h4><p>The most recent version applies<br \/>The terms and conditions are available via <a href=\"http:\/\/www.ztranslate.eu\/en\/\">www.ztranslate.eu<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Algemene voorwaarden Artikel 1 \u2013 Identiteit Dienstverlener Z. Terrichova \u2013 Secretariaats- en vertaalwerkLijzijde 35, 1034 KM AmsterdamKvK-nummer: 34345805Rechtsvorm: eenmanszaakWebsite: www.ztranslate.eu OpdrachtgeverDe natuurlijke persoon of rechtspersoon die met dienstverlener een overeenkomst aangaat DienstenAlle door dienstverlener verrichte tolk-, vertaal- en aanverwante werkzaamheden OvereenkomstDe overeenkomst tussen dienstverlener en opdrachtgever betreffende het verrichten van diensten Artikel 2 \u2013 Toepasselijkheid [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-492","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ztranslate.eu\/en\/wp-json\/wp\/v2\/pages\/492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ztranslate.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ztranslate.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ztranslate.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ztranslate.eu\/en\/wp-json\/wp\/v2\/comments?post=492"}],"version-history":[{"count":10,"href":"https:\/\/www.ztranslate.eu\/en\/wp-json\/wp\/v2\/pages\/492\/revisions"}],"predecessor-version":[{"id":565,"href":"https:\/\/www.ztranslate.eu\/en\/wp-json\/wp\/v2\/pages\/492\/revisions\/565"}],"wp:attachment":[{"href":"https:\/\/www.ztranslate.eu\/en\/wp-json\/wp\/v2\/media?parent=492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}